Cloud Computing: Operation Efficiency


Once you understand the cloud computing fundamentals, the first advantage of cloud computing is to improve operational efficiency. This means reducing cost and improving the quality of service. This cloudbook is designed to go deeper for the producer and consumer of cloud services to understand areas such as availability, security, performance, change management and customer service which are relevant to building or buying.

Cloud Computing Operation Efficiency is the second class of a three class set in the Cloud Computing Trilogy, based on Dr. Timothy Chou's Stanford University CS309A class, numerous keynote speeches and several enterprise workshops. The CS309A course was rated one of the top eight classes for continuing education on cloud computing by InformationWeek.

Learn more about Cloud Computing Trilogy

Each chapter includes:

  • Video/audio of Dr Chou giving a 10-18 minute lecture
  • Text so you can read the chapter's material
  • Slide images, so you can teach others
  • 10 question quiz

Price: $9.99

Certificate of Completion

Upon passing each quiz in the class, you will receive a certification of completion both in PDF format, as well as a the ability to post on your Linkedin Profile.

Example Reviews

"Love the innovative approach to sharing best practices and tangible examples...will be a great asset as we rapidly move to cloud based solutions and business models...very cool book..."

- Evren Eryurek, CTO, GE Healthcare Software

"It’s monumental…awesome…also love the format - it's way cool"

- Toby Redshaw, former CIO American Express

"It should be required reading for our entire sales organization."

- Dennis Walczak, Enterprise Account Executive, Box

"I took Dr. Chou's class and these books both enable me to review fundamental concepts, but also go far beyond what we had time to do in class."

- Russell Kaplan, Stanford CS Student

"These books are an outstanding way for us to bring one of the best lecturers on cloud computing to Africa"

- Bruce Krogh, Director, Carnegie Mellon University-Africa

See all reviews

Class Contents

Cloud Computing: Operation Efficiency

  • Number of Chapters: 8
  • Watch: 2 hrs and 3 mins of combined video
  • Read: 17,676 words in total
  • Tell: 137 pictures from the book you can use to discuss

Table of Contents

Chapter Title Description
1. Introduction Introductory chapter to the Operation Efficiency cloudbook.
2. State of the Cloud There are few longitudinal studies of the shift in cloud computing over the past five years. We trace 4 companies (two are around $200M and two over $20B). This talk shows their past and current state.
3. Moving to the Cloud A few years ago I was with CIOs trying to figure out a strategy to move to the cloud. Based on the work in the Fundamentals book this chapter discusses how to turn strategy into tactics.
4. Security Management Security is an increasingly important area. The chapter discusses five major pillars of security and projects important security features. As with all the chapters, this is not designed for the expert, but rather for the generalist who needs to understand quickly the important aspects.
5. Availability Management Operating a cloud service 7x24 is a default level of service. This talk focuses on the five major reasons systems fail and discusses the key issues you need to focus on whether buying or building cloud services
6. Change Management Change management sits at the core of any cloud service. The chapter discusses five major areas you need to focus on from a product perspective and three areas from a people perspective. While this is mostly focused on producers of cloud services, we end with some key features a buyer should focus on.
7. Performance Management Slow applications running on compute & storage cloud services might be worse than outages. This chapter gives you some major areas to investigate from benchmarking to tuning high performance applications.
8. Customer Service Customer service or support has often been thought of as how quickly can I answer the phone. But a cloud service company has the opportunity to redefine this as delivering information personal and relevant to the consumer of the service. If you can do that then you can tear up those SLAs.

Explore the Other Classes and Trilogy Three Class Bundle

Cloud Computing: Fundamentals Cloud Computing: Transformation Cloud Computing: Trilogy

Volume Discounts Available

Consider educating your entire sales and marketing team, channel partners, and others on cloud computing with Trilogy through a volume discount license.

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